Returns & Exchanges

At JOYOR, we want you to be fully satisfied with your sports gear, which is why we offer a 30-day return policy for items in original condition. Whether it's a fit issue or a change of heart, our streamlined process ensures you get back to your training as quickly as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your sports equipment in its original packaging, ensuring all tags are attached and the product is unused.

• 3.
  Ship the Item

  Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned gear, your refund or exchange will be processed within 5-7 business days to your original payment method.